Your Hospitality Copilot: Transforming Reviews into Growth
Go beyond reputation management.
Boost ratings and visibility.
Optimize operations.
Benchmark competitors.
From one advanced AI platform.
Get started in a few clicks. Increase your ratings by 20% today!
No credit card required
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Made for hotel managers:
less work, better ratings
Ranova is the most powerful tool to transform customer feedback into better ratings, and reduce daily workload for hotel managers.
From blind spots
to
better
decisions
Managing guest experience shouldn’t feel overwhelming. Ranova helps you detect what matters, assign tasks to your team, and turn guest signals into measurable improvements. All from one smart, AI-powered platform
Focus on what you do best: Delivering unforgettable stays. We take care of the rest.
Starboard: Stop chasing stars, catch them
Your roadmap to 5 stars! Ranova turns every customer review into actionable insights. Easily prioritize your areas for improvement with an intuitive Kanban view, and boost customer satisfaction at a glance.
Review Inbox: All your reviews in one place
Centralize and manage all your customer reviews with ease (Google, Booking, TripAdvisor…). Automate personalized responses thanks to Ranova’s AI, and reply faster and more accurately.
Competition Mastery: Stay ahead with market insights
Analyze your competitors’ strengths and weaknesses in detail. Identify their best practices, anticipate market trends, and adjust your strategy to stay competitive.
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Starboard: Stop chasing stars, catch them
Review Inbox: All your reviews in one place
Competition Mastery: Stay ahead with market insights
Boost ratings,
save time and
drive revenue
Simple calculation to get started
A strategic calculation to take it further
Developed by ex-Expedia professionals
With cutting-edge AI and deep hospitality knowledge from Expedia, We help hoteliers improve ratings, respond faster and delight guests like never before.
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Supported by Swiss Hospitality & AI innovation
Backed by EPFL’s AI expertise, EHL’s hospitality leadership, and the support of HotellerieSuisse, Ranova brings together the best of technology and hospitality to empower hoteliers with smarter review management and revenue-driven insights
Built before the Generative AI era, competitors are adapting.
We are AI-native,
designed from
the ground up
to drive results
Our AI expertise delivers personalized coaching and task management to elevate hotel performance: 20% increase in online ratings after 2 months of usage.
What
our clients
say about us
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I started working with Ranova in 2024. Since the launch, I’ve had the opportunity to witness the continuous improvement of the product, which I use every day in my daily hotel operations. The communication and availability of Ranova’s management are excellent, and I can only recommend the product.
Ranova has revolutionized our guest management! The AI perfectly understands our communication style and saves us valuable time every day. The automated responses are both professional and personal. Plus, the insights help us improve our services in a targeted way. A must-have for hotels!
Start now and turn customer feedback into
unmatche
d experiences
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