Higher ratings, less effort.
Let AI do the work.
Effortless review management, happier guests, and a stronger reputation - Powered by Ranova
Star
board:
Your personalized
roadmap to higher ratings
Say goodbye to the overwhelming task of sifting through endless reviews. The Starboard keeps your team focused on what truly drives ratings and revenue, saving you time and ensuring every improvement counts.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Organize tasks visually with drag-and-drop functionality. Mark tasks as "Done," and the AI ensures they won’t be repeated.
Each task comes with an impact score (to show its effect on guest sentiment) and an estimated time to complete, so you can prioritize what matters most.
Assign tasks to team members directly from the board and track their progress in real-time.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Organize tasks visually with drag-and-drop functionality. Mark tasks as "Done," and the AI ensures they won’t be repeated.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Each task comes with an impact score (to show its effect on guest sentiment) and an estimated time to complete, so you can prioritize what matters most.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Assign tasks to team members directly from the board and track their progress in real-time.
Review
inbox:
Centralized
for effortless review management
Revie
w inbox:
Centralized control
for effortless review management
Unanswered reviews cost you ratings and revenue. Ranova crafts responses that match your hotel's unique voice, helping you engage guests faster and keep your reputation shining.
Say goodbye to switching between platforms. Manage reviews from Google, Booking.com, TripAdvisor, and more in a single, streamlined inbox.
Craft replies with AI that match your unique tone, boosting your response rate while maintaining authenticity.
Focus on the most critical reviews first, with sentiment analysis highlighting feedback that needs immediate attention.
Track your response rates and review trends to understand how your efforts are improving guest satisfaction and loyalty.
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Say goodbye to switching between platforms. Manage reviews from Google, Booking.com, TripAdvisor, and more in a single, streamlined inbox.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Craft replies with AI that match your unique tone, boosting your response rate while maintaining authenticity.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Focus on the most critical reviews first, with sentiment analysis highlighting feedback that needs immediate attention.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Track your response rates and review trends to understand how your efforts are improving guest satisfaction and loyalty.
Benc
hmark:
Outsmart the
competition with powerful insights
Understanding your competition is the key to staying relevant and ahead in the hospitality industry. Benchmark provides a clear path to outperforming rivals by learning from their successes and avoiding their pitfalls.
Use AI to interact with your competitors’ reviews, asking targeted questions to uncover guest sentiment, strengths, and weaknesses.
Compare key performance areas to identify what your competitors excel at and where they fall short, giving you actionable opportunities to improve your edge.
Leverage visual data and metrics to track your competitors’ performance, understand market trends, and refine your strategy to attract more guests.
Use AI to interact with your competitors’ reviews, asking targeted questions to uncover guest sentiment, strengths, and weaknesses.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Compare key performance areas to identify what your competitors excel at and where they fall short, giving you actionable opportunities to improve your edge.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Leverage visual data and metrics to track your competitors’ performance, understand market trends, and refine your strategy to attract more guests.
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Over
view:
Your hotel's
performance, visualized at a glance
Running a hotel involves countless details. The Overview page streamlines data, saving you time and helping you focus on guest experience and higher ratings.
Track guest sentiment over time with detailed trend analysis and sentiment scores, helping you identify what’s working and what needs improvement.
View the number of reviews, average ratings, and response rates all in one place. Understand how your efforts are influencing guest perceptions.
Get granular performance scores for each department: Housekeeping, front desk, dining, and more, highlighting strengths and areas for improvement.
See a monthly summary of reviews and performance, generated by AI, to quickly understand your property’s overall standing.
Track guest sentiment over time with detailed trend analysis and sentiment scores, helping you identify what’s working and what needs improvement.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
View the number of reviews, average ratings, and response rates all in one place. Understand how your efforts are influencing guest perceptions.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Get granular performance scores for each department—housekeeping, front desk, dining, and more, highlighting strengths and areas for improvement.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
Automatically generates recommendations based on guest reviews, highlighting areas to improve for maximum impact.
See a monthly summary of reviews and performance, generated by AI, to quickly understand your property’s overall standing.
Executiv
e Summary:
AI-powered insights in one comprehensive report
Executiv
e Summary:
AI-powered
insights in one comprehensive report
The Executive Summary delivers key insights, helping you stay ahead and keep your team focused on boosting your online reputation. Adapted to upper management.
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Performance Highlights
Get a bird’s-eye view of your sentiment scores, review trends, response rates, and ratings, all summarized for quick understanding.
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Departmental Insights
See how each department is performing with AI-driven analysis that highlights key achievements and areas to improve.
Actionable Recommendations
AI identifies opportunities for growth and provides tailored suggestions to enhance guest satisfaction and drive revenue.
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Strategic Monthly Overview
Includes a property summary, key metrics, and trends to help you track progress over time and make informed decisions for the future.
More features for your
hotel manag
ement success
AI Chat: Your reviews, on-demand
Access insights instantly by chatting with your reviews. Ask questions, uncover trends, and gain deeper understanding, all powered by AI.
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Speak every language, anywhere
Effortlessly generate responses in multiple languages and translate reviews instantly to connect with guests from around the world.
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Support that never sleeps
Our 24/7 support ensures you’re never alone. Whether it’s a question or a challenge, we’re here to help, anytime you need us.
Start now and turn customer feedback into
unmatche
d experiences
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